Returns & Exchanges

At Official Florastor Website, we want you to be completely satisfied with your purchase. If you are not happy with your fashion items, we offer a 30-day window for returns and exchanges on all unworn merchandise with original tags attached.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Carefully place the items in their original packaging, ensuring all designer tags and hygiene seals are intact to qualify for a full refund.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated courier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.